It's difficult to manage day-to-day operations, clinical demands, workforce development challenges, and keep the pace required to adapt to industry changes.  Whether you're an independent practice or part of an integrated physician organization or delivery network, these resources will help you maximize growth and sustainability in this ever-changing environment.

We often hear "Change is hard" and we reinforce that thought every time we express it. The truth is change is a process which requires a psychological and emotional transition for each individual involved and that transition takes time. Understanding this process is the first step in developing strategies to navigate the levels of change associated with healthcare transformation and thrive as you work toward achieving the quadruple aim. 


This log can be used to track the numbers and types of calls and faxes that are coming into a practice. 


This simple project plan template allows quality improvement teams or care team members to document tasks associated with their transformation project, assign responsibility, establish due dates, and track progress toward objectives. 


Change Capacity is the ability of an organization to change, not just once, but as a normal course of events. In this state, the organization anticipates and responds to internal and external shifts, which influences their growth and profitability, allowing them to be more competitive in the marketplace.


Change associated with healthcare is often referred to as "transformational" change. However, much like in a clinical setting, an inaccurate diagnosis can result in frustration, missteps, and additional problems . There are levels of complexity associated with change and each of those levels require specific resources. This resource will describe the levels of change and provide examples in a healthcare delivery setting. 


Process Improvement is an ongoing, proactive technique to systematically identify, analyze and improve existing processes in an organization.

  • 2 of 2