A starfish diagram is a process improvement tool used to identify opportunities for improvement. Team members categorize key tactics to “start doing”, “stop doing”, “do less”, “do more”, and “keep doing” to continue progress toward defined outcomes.

Tool

Patient cycle time observation is a tool to measure the time it takes a patient to move through each part of the visit. Understanding the patient care processes and procedures in your practice, and the impact on the patient flow, will help you to improve the quality of care.

Guide

A simple project plan for engaging the project team in planning and monitoring change tactics. 

Sample
The RACI chart is a tool for effective teaming in quality improvement activities. The chart is used for identifying the key roles and responsibilities against major tasks within a project. 
Tool

Learn how to set SMART goals in less than 2 minutes!

Video

An aim statement is a written statement of what your team hopes to achieve over a specific amount of time in the focus area. The aim statement guides your work to achieve your goals.

Guide

Project plans are a necessary part of every team's toolkit. Taking the time to map out strategy can save money and resources. This template is designed to help teams new to project planning.

Template

Assigning responsibilities and time of tasks is important as the team takes shape and becomes more sophisticated.  Additionally, the team benefits if everyone knows what the rest of the team are doing. Use this spreadsheet to define who accepts responsibility for or performs certain tasks.

Template
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