A brief overview of how to use the 5 Whys technique.

Guide
A Check Sheet is a structured form for collecting data in real time at the location where the data is generated. This data may be qualitative (subjective or anecdotal) or quantitative (amount or range). Also known as tally sheets, check sheets are used to systematically record data as they happen so patterns and trends can be detected.
Guide
Guide

How do you test change in your performance improvement projects? The Plan, Do, Study, Act (PDSA) model is a common evidence-based, time-tested model for engaging the team, documenting the process, and identifying the best approach for your organization.

Guide

Documenting a workflow, or process mapping, visually describes each step of a process from start to finish. It helps you to understand how the process flows, and how effective it is.

Guide
Guide
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