Documenting workflows, or process mapping, is a great way to capture the current need for daily and sometimes hourly changes practices are experiencing with the recent COVID-19 crisis. The advantage of mapping a process as a group of inter-related steps is that you document the process from multiple perspectives.

Example:

HealthTeamWorks is a nationally recognized leader in healthcare transformation with over 20 years of experience helping medical practices, physician organizations and integrated delivery networks (IDNs) improve their performance in delivering value-based services. Through partnership and innovation, their subject matter expertise and service solutions have helped providers improve clinical quality outcomes, patient experience, and provider vitality, while reducing escalation in per capita cost of medical care.

Transformation is defined as thorough and dramatic change. There is no doubt that health care has required thorough change to shift from fee-for-service (FFS) to value-based payment. As practices and healthcare system begin to change, buy-in for the changes is essential for everyone. From patients, front office staff, back office staff, interdisciplinary team members, providers & the medical neighbor, we cannot change alone. 

Pediatric practices often receive incomplete coaching in transformation initiatives due to the focus on adult topics and chronic pediatric measures. “Kids are not just young adults” says Anita Rich, CCHAP Director of Community Outreach and HealthTeamWorks’ strategic partner in the BC3 Program.

In July 2011 HealthTeamWorks began training Quality Improvement Coaches, Practice Facilitators, and Practice Managers in methods of successful practice facilitation using principles of Quality Improvement. Since then, we have hosted over 200 participants from healthcare practices and systems from around the country.

Integration and coordination are the name of the game as we move into alternative payment models and regional accountability.

For over 20 years, the Children’s Hospital Immunodeficiency Program (CHIP) has been providing comprehensive, coordinated, family-centered care for children, adolescents, young adults and pregnant women living with HIV, affected by or at risk for HIV. They also provide vital care to infants born to women living with HIV and to parents of children living with HIV.  The multidisciplinary CHIP team is dedicated to providing state-of-the-art care that meets the medical, social, psychological, developmental, and nutritional needs of their diverse group of clients.