Join us for a multi-day workshop to learn and develop the basic skills needed to facilitate quality improvement in your organization. HealthTeamWorks® has been a leader in practice transformation for over ten years, and in this training, we are sharing best practices and effective strategies to develop the basic skills needed to facilitate quality improvement in your organization. The course is for practice or system facilitators, coaches, and practice managers who support quality improvement within a healthcare setting, in a practice or across a variety of departments, or on behalf of a practice transformation organization.

This workshop is interactive with both one-on-one and small group exercises, therefore, each workshop is limited 15 participants. Classes fill-up, so reserve your seat early!

Learning Objectives

  • Facilitate evidence-based quality and process improvement tools
  • Utilize data to identify, prioritize, and guide improvement initiatives 
  • Apply basic change concepts to engage team members in process improvement projects

Jaclyn King

Alt
Practice Facilitator
HealthTeamWorks

Heather Walker

Heather Walker photo
Learning Experience Designer
HealthTeamWorks
Agenda:

Tuesday, August 15

9:00 – 9:30 AM        Welcome, Setting Intention & Icebreaker

9:30 – 10:15 AM      What’s My Role?

10:15 – 10:30 AM    Break

10:30 – 11:30 AM    Creating Effective Quality Improvement Teams

11:30 – 12:15 AM    Lunch & Peer Networking

12:15 – 1:30 AM      Managing Complex Change

1:30 – 1:45 AM        Break

1:45 – 3:45 AM        QI Tools Part I: Tools to Develop a Global AIM Statement

3:45 – 4:00 AM        Day Debrief

Wednesday, August 16

8:30-9:30 AM           QI Tools Part II:  Process Mapping: Current & Future State

9:30-9:45 AM           Break

9:45-11:15 AM         QI Tools Part III: Root Cause & Gap Analysis

11:15 – 1:45 AM      Practice Experience & Lunch

1:45 – 2:00 AM        Break

2:00 – 2:15 AM        Debrief Practice Experience

2:15 –  2:45 AM       The Power of the Question

2:45 – 3:45 AM        QI Tools Part IV:  Model for Improvement Applied Activity:  PDSA

3:45 – 4:00 AM        Day Debrief

Thursday, August 17

9:00 – 10:30 AM      Coaching Skills for Data Driven Process Improvement

10:30 – 10:45 AM    Break

10:45 – 11:45 AM    Coaching Skills for Data Driven Process Improvement continued         

11:45 – 12:30 AM    Lunch

12:30 – 1:30 AM     Moving through Resistance

1:30 – 1:45 AM       Break

1:45 – 2:00 AM       Day Debrief

2:00 – 2:30 AM       Performance Improvement Facilitator Training Recognition

Event Details
Type
Live Training
Training Type
Facilitating Quality Improvement
Location
MicroTek 999 18th Street
South Tower, Ste 300
Denver, CO 80202
United States