Transformation is defined as thorough and dramatic change. There is no doubt that health care has required thorough change to shift from fee-for-service (FFS) to value-based payment. As practices and healthcare system begin to change, buy-in for the changes is essential for everyone. From patients, front office staff, back office staff, interdisciplinary team members, providers & the medical neighbor, we cannot change alone.
Yet many funded practice transformation programs center on the idea of having “change champions” namely, 1-2 individuals whom are charged with the change efforts. Often these individuals end up doing it alone and it can be challenging to influence other roles. In order to be the champions and influencers of change, we have to know what our colleagues need to feel bought into change. Every person is different and HealthTeamWorks has proven adaptability and individualization are key skills. Below are tried and true strategies from your HealthTeamWorks team that have shown effective time and again.
Head: Do you have colleagues who are logical, like to analyze data and information and just plain practical? They often are primarily driven by their “head” and thus appealing the change to their logic is essential. Some strategies for these individuals include:
Heart: These are your colleagues whom are working in healthcare because they want to make a difference. They want to improve the lives of others can easily feel overwhelmed with “checking the box.” Some strategies for these individuals include:
Wallet: These are folks that want to keep the practice in business. With the many demands on primary care, these colleagues are making sure primary care practices and networks remain financial viable. Some strategies for these folks include: