We begin performance improvement with the end in mind: identifying key performance priorities and objectives, then leveraging quality and process improvement principles in the implementation of known drivers of desired outputs. We have captured many of these known drivers in a living framework informed by experiences in the field, expertise, and the emerging evidence base. We help medical practices, physician organizations, and integrated delivery networks (IDNs) improve their performance in delivering value-based services. Our subject matter experts and solutions help providers improve clinical quality outcomes, patient experience, and provider vitality, while reducing the escalation in per capita cost of medical care.
“Mercy Family Medicine Centura Health Physician Group has participated with HTW since 2013. Our three clinics were part of the CPC Initiative. It was a lot to undertake for clinics and without practice facilitators, without support, without collaboration with other practices, we would not have succeeded. Half of the Learning Collaboratives were in Denver, sponsored by HTW .These Learning Collaboratives were essential for building relationships with other clinics, discussing the same battles and sharing each other’s solutions. Putting on a large event of this scale takes a ton of work and HTW’s always did a phenomenal job; very organized and great speakers with timely content.
With the start of a new Federal Innovation project Amanda Phillips was our facilitator and she immediately contacted us and informed us of her support. She offers positive reinforcement and recognizes the hard work that our clinics are doing. Amanda also provided tangible materials and tools for success, whenever we asked for further information.
Moving forward, it is absolutely essential for clinics to have support, resources and collaboration to succeed with all of the elements of Primary Care Practice Transformation. HTW has been a source of all of this. With clinic support and innovative ideas from CMMI and other payers, Primary Care can be the backbone for our Health Care Delivery System.
Thank you HealthTeamWorks and thank you Amanda!"
Mercy Family Medicine Centura Health Physician Group
"I would say that much of my success over the years can be attributed to my association with HealthTeamWorks. My initial interaction with HealthTeamWorks (at that time IPIP, Improving Performance in Practice) started with a diabetes registry through RMD (Reach My Doctor) in 2007. After developing a diabetes registry, we added heart/stroke, hypertension, and prevention registries. This set the groundwork to become a patient centered medical home and recognition from NCQA. We have been active with several improvement initiatives including CPCi (Comprehensive Primary Care initiative or “classic”), SIM (State Innovation Model on depression), ENSW (EvidenceNow SouthWest on cardiovascular care), and currently on another federal innovation project with support from HealthTeamWorks. This not only helped us provide better care for our patients, but also improved office revenue to keep our practice viable. HealthTeamWorks has provided support for our office for many years and is still helping practices develop better care. Through HealthTeamWorks coaching and resources we have become a high functioning primary care office and continue to be successful."
"I'd highly recommend HealthTeamWorks to any organization focused on improving the quality of patient care. We've found their staff to be extremely knowledgeable and thoughtful in the plans they have helped us develop. They understand the complexities that exist when attempting to empower patients to better manage their healthcare. HealthTeamWorks has provided us actionable strategies that get results. We look forward to working with them for many years to come."
"We are lucky to have been supported by HealthTeamWorks throughout our time participating in the federal innovation project. Amanda is our practice facilitator and she is very knowledgeable and always answers our questions quickly and efficiently. The support that HealthTeamWorks has provided our practice has helped us grow and excel in the quality care that we provide our patients. We are very grateful for the support, understanding and kindness they have shown throughout the years."
Coal Creek Family Medicine
“Working as program manager for 11 Primary Care sites is no easy task when it comes to federal innovation projects. As program manager it is my job to be subject matter expert on all things concerning the project and what I found working with HealthTeamWorks by my side, I was able to become a true subject matter expert for my organization. Every time I had a question or confusion, without fail, HealthTeamWorks was there and ready. The help I received was consistently above and beyond! I would recommend HealthTeamWorks to any large system or privately owned Primary Care Practice who wishes to transform the delivery of Primary Care and truly make a difference in the lives of their patients.”
Boulder Community Health
"Wray Community District Hospital has had the opportunity of working with HealthTeamWorks throughout the Federal Innovation project span to date. During this time, we have been assisted by our Practice Facilitator, Amanda Phillips. Amanda has taken in great strides to exhibit knowledge, comradery, and trust with our facility in the assurance of integral professionalism.
Alongside Amanda, we have been able to converse openly with previous and current CEOs to establish a real-time approach to future Alternative Care Options (ACOs), thus lending a greater attribute towards a proper working relationship. Additionally, we have felt HEARD from HealthTeamWorks, as they have utilized themselves as a medium to bring in-depth conversation topics to our board development meetings by responding to and transmitting pertinent information and topics towards growth and reliability amongst our staff and each-other. A strive of such magnitude as we have experienced should be recognized, reinforced, and developed through all industry standards."
Thank you, Amanda and HealthTeamWorks!
Wray Hospital & Clinic
"HealthTeam Works has helped our practice provide the best quality care to our patients by coaching us through Federal innovation projects. We are very thankful for the support our practice facilitator has provided us through the years."
Family Practice Associates
To learn more about HealthTeamWorks performance improvement offerings, please contact us at: