Jamie is a GE-trained Six Sigma Black Belt with a diverse background in healthcare and business, including fifteen years as an orthopedic surgical consultant, radiology PACS/RIS process improvement specialist, business continuance/DR solution architect, and founder of an IT services company in Shanghai, China.  Jamie has a special interest in helping hospitals and clinics develop their staff resources into a powerful source of competitive advantage.  He is a licensed Commercial Pilot with over 1,000 hours and has unique expertise in the application of checklists to the reduction of medical errors.   Jamie served on the Colorado Center for Improving Value in Health Care “Care Transitions Task Force” and is a frequent speaker on improving the patient experience and profitability through enhancing provider and staff satisfaction.