A recent study from Business News Daily shows companies lose almost one-quarter of all new employees within a year. They suggest companies look at factors such as underfunded on-boarding programs and a lack of training and mentoring to understand why they are losing employees.
In this training, participants identify professional development goals that enhance their leadership and professional skills, with direct and immediate impact to their workplace.
Each of the four full-day sessions focus on the application of a specific competency. The training also includes a mentoring component to support each learner’s priorities to be more effective in their professional role. Using our specially trained faculty and advanced healthcare professional faculty members, sessions occur one month apart to allow learners to integrate their knowledge and skills step-by-step. Each in-person session includes learners updating their professional development plan to bring back to their manager.
As a direct result of the training program,
Action: A Medical Assistant manager in a large system began initiating monthly one-on-one meetings with team members to address professional development and proactively problem-solve concerns.
Result: This change led to a noticeable decrease in turnover for the practice.
Problem: Two training participants from a multi-site health center noticed a discrepancy in the efficiency and workflows between locations.
Action: Both developed clear job descriptions and formal policies and procedures for front and back office staff. The practice administrator reported that staff now know and understand duties.
Result: When providers rotate across sites, they can expect the same tasks from all staff, decreasing confusion and frustration.
The Advanced HCP training can be customized for your needs and delivered in whole or part based on your learners. Custom versions may include:
Front Desk Staff
4 days of training; delivered one day per month each day up to 8-hours, including lunch and breaks
One training faculty member for 10 participants and two faculty members for 20 participants
Training binders and materials
Standard curriculum delivered as specified
(Customized curriculum requests will be priced accordingly)
Custom agenda development & support, as needed
Advanced Healthcare Professional faculty member from participating practices to serve as co-faculty
Venue & A/V support
Food & refreshments
Standard training supplies
(training supply checklist provided upon request)
Travel & accommodations
(billed separately up to $1700 maximum for 10 participants and $3400 maximum for 20 participants)
HealthTeamWorks workplace development trainings and workshops started in 2010, evolving into a nationally recognized program. What makes our training unique and successful is that we provide attendees the opportunity to learn from, shadow and network with our experienced trainers. With access best practice tools and resources, participants have a road map to reference and a peer learning community to ask questions as they return to their practices and organizations to apply their new learnings. Graduates report that our programs increase their confidence to support practices on their transformation journey and their supervisors have noted the cost and time value of attendance.
Join us in changing the healthcare delivery system one provider at a time, contact us to learn more about our different offerings, including custom trainings for your health team.