We equip care teams with the knowledge and resources to confidently lead change, work collaboratively, and improve performance.

Participants often report feeling a renewed sense of community; that they’re not alone in the challenges they face daily. They've built a peer network for problem solving and best practice sharing.

Our programs instill the confidence and competence that allows participants to reach their full potential and visibly contribute to the success of the organization.

Through activity based programs, attendees immediately apply learnings, test tools and resources, and develop strategies for real world application.

Our training team has over 30 years combined experience in developing and delivering workforce development training to advance the skills and competencies of our participants.

Our body of knowledge and experience includes quality improvement coaching, practice facilitation, social work, behavioral health, care management, leadership coaching and development, and organizational change.

Team members have certifications in Change Style Indicator, Myers-Briggs Type Indicator (MBTI), Gallup Strengths coaching, as well as training in Instructional Design, training delivery, and coaching from the Association for Talent Development, LEAN process improvement from Johns Hopkins, and leadership coaching from the International Coach Federation.

HealthTeamWorks® uses Kirkpatrick's model of evaluation to assess the effectiveness of our trainings. 

% of participants who noted increased confidence in the following:

Understanding and explaining the 6 components of QI – 72.16%

Using QI tools to map workflows – 86.4%

Using PDSA cycles with teams – 64.38%

Use root cause analysis in problem solving – 77.8%

Developing strategies for moving a team through resistance – 78.32%

Identify strategies to address change – 87.3%


Not able to make it to one of our scheduled trainings? Want to engage your team but can’t send everyone? Contact us about bringing the training to you. With a minimum attendee requirement, we can deliver our standard training programs or tailor our existing programs for your team.

Upcoming Trainings and Workshops