We equip care teams with the knowledge and resources to confidently lead change, work collaboratively, and improve quality measures in your team and organization.
Participants often report feeling a renewed sense of community; that they’re not alone in the challenges they face daily. They've built a peer network for problem solving and best practice sharing.
Our programs instill the confidence and competence that allows participants to reach their full potential and visibly contribute to the success of the organization.
Through activity based programs, attendees immediately apply learnings, test tools and resources, and develop strategies for real world application before taking them back to their workplace.
Our training team has over 30 years combined experience in developing and delivering workforce development training to advance the skills and competencies of our participants.
Our body of knowledge and experience includes quality improvement coaching, practice facilitation, social work, behavioral health, care management, leadership coaching and development, and organizational change.
Team members have certifications in Change Style Indicator, Myers-Briggs Type Indicator (MBTI), Gallup Strengths coaching, as well as training in Instructional Design, training delivery, and coaching from the Association for Talent Development, LEAN process improvement from Johns Hopkins, and leadership coaching from the International Coach Federation.
Understanding and explaining the 6 components of QI – 72.16%
Using QI tools to map workflows – 86.4%
Using PDSA cycles with teams – 64.38%
Use root cause analysis in problem solving – 77.8%
Developing strategies for moving a team through resistance – 78.32%
Identify strategies to address change – 87.3%
“PF101 was a phenomenal opportunity. I learned a lot of useful information that I'm excited to put into practice! Great facilitators!”
PF101 Training Participant
“This training was so well done! I learned countless things that I'll immediately apply. The case studies at the end were a great consolidation of learning.”
PF101 training participant
“Being in a new role, this (practice facilitator) training will help guide me into next steps related to practice facilitation and help carry out practice redesign/transformation vision.”
PF201 training participant
“It was wonderful to get to bounce ideas off other facilitators and have reminders of the QI tools we sometimes forget about.”
Training PF101 Participant