Culturally Relevant and Affirming Care Learning Path
This training is delivered in nine online self-paced courses and three instructor-led virtual sessions tailored to meet the learning needs of the entire healthcare team. The training builds individuals' and organizations' skills and confidence through three phases.
- Define your personal why advancing health equity.
- Develop shared language as a foundation for culturally relevant and affirming care delivery.
- Identify and eliminate microaggressions.
- Unpack and combat implicit biases.
- Explore how social identities shape the way we
- interact with the world around us.
- Elevate the use of inclusive language.
- Adopt cultural humility as a method to promote openness and build trust.
- Refine your skills in "calling in."
- Take action when you witness bias, discrimination, and stigma.
- Understand the connection between structural inequities and disparate health outcomes.
- Explain core concepts related to health equity.
- Use data to identify, prioritize and reduce disparities and improve care delivery.
- Recognize the value and challenges of collecting REAL and SOGI data.
- Design next steps for advancing equity in your organization.
- Recognize intersectionality and its connection to a patient's experience of care.
- Recognize inequities based on gender identity, race, ethnicity or national origin, linguistic needs, physical and intellectual disability, socio-economic, veteran or health status.
- Demonstrate linguistic best practices in policy, process and care delivery.
- Use gender pronouns correctly.
- Hold person-centered conversations with all patient AND peers.
- Recognize the impact of health related social needs on patient engagement and outcomes.
- Compare methods to integrate screening for social needs into clinical workflow.
- Adopt skills and tools to ensure patient and caregiver understanding of clinical advice at all levels of health literacy.
- Implement culturally and linguistically appropriate services.