Solutions Center Interactive

Solutions Center Interactive is our online school offering a series of web events, online learning modules, and peer discussion forums focused on topics of interest and urgency.

HealthTeamWorks leadership and industry experts present and offer insight on what’s happening in payment and care delivery reform. The focus will be on the impact to members and clients and how to prepare for upcoming industry changes.

What to Expect

Industry Updates are scheduled to last 45 – 60 minutes and include a visual slide deck plus an audio presentation and panelist discussion using WebEx technology. These events are hosted and moderated by HealthTeamWorks staff and will feature rotating industry experts based on the topic of discussion.

Following the event, PDF handouts of the slides and supporting materials or links to supporting materials presented and/or discussed, and a recording of both the visual and audio presentations are available on the Solutions Center Interactive home page.

Our panel of experts introduce a challenge commonly encountered, a “hot topic”, or innovative solution and provide insight based on their knowledge and experience. Attendees are encouraged to engage with the panel to share experience and ask questions. 

What to Expect

Our Expert Panels are scheduled to last 45-50 minutes and include a visual slide deck for attendees using WebEx plus an audio presentation.  These events are hosted and moderated by a HeathTeamWorks staff member and features rotating guests with extensive knowledge of the scheduled topic.

Following the event, PDF handouts of the slides and supporting materials presented, and a recording of both the audio and visual presentations is available on through the Solutions Center along with our past Solutions Center Interactive events.

Our Roundtables highlight those front-line team members engaging in the work of implementing change tactics to reduce costs, improve quality, improve patient experience, improve provider & care team satisfaction, and organizational vitality.

What to Expect

Our Roundtable Discussions are scheduled to last 45 to 50 minutes and include a visual slide deck for attendees using WebEx plus an interactive audio discussion.  These events are hosted and moderated by a HeathTeamWorks staff member and features rotating guests with extensive knowledge of the scheduled topic.

Following the event, PDF handouts of the slides and supporting materials presented, and a recording of both the audio and visual presentations is available on through the Solutions Center along with our past Solutions Center Interactive events.

Learning Labs are virtual working sessions. These sessions focus on a challenge or objective and drill down into the work required with the support of subject matter experts from HealthTeamWorks and/or Solutions Center members.

What to Expect

Learning Labs are scheduled to last 90 to 105 minutes and include a visual slide deck for attendees, topic focused tools and templates, plus an interactive audio discussion using WebEx technology. These events are hosted and moderated by a HeathTeamWorks staff Facilitator with subject matter expertise and experience in supporting transformation best practices. Attendees will collaborate with their teams and teams from other organizations to accomplish a specific task and to collaborate around developing strategies to overcome barriers and challenges to successful implementation.

If you have topics you’d like to see covered in one of these event types, go to your account page and fill out the Solutions Center feedback form or email us at membership@healthteamworks.org

February 20th, 2019

Creating a safe and welcoming space is crucial to any care delivery environment and the place to start is with your own team. In order to provide trauma-informed care to your patients, you must first ensure you have a trauma-informed culture among the care team. Is your practice a trauma-informed environment?

Join HealthTeamWorks as we introduce a Trauma-Informed Practice Assessment and tips for getting started.

After attending the session, you will be able to:

 

Kristen Stine (Moderator) MSOD, HealthTeamWorks, Program Manager

March 13th, 2019

A thriving business model requires engaged providers and care teams. However, burnout among providers is on the rise. According to a recent report from New England Journal of Medicine Catalyst, “provider burnout is a problem at 83% of healthcare organizations.” And it’s not just physicians that are experiencing burnout - 78% of nurses, 64% of Advanced Practice RNs, and 56% of clinical leaders are also impacted.

The impact of this burnout has far-reaching effects, including risk for errors & safety events, and decreased access to care due to providers leaving the profession. Staff turnover within care teams equates to lost continuity of care and, ultimately, decreased quality. Join our Chief Medical Officer, David Ehrenberger, MD as he engages industry leaders in a discussion about the causes of this “epidemic”, and learn about solutions to mitigate burnout.

During this session we will:

David Ehrenberger (Moderator) MD, HealthTeamWorks, Chief Medical Officer

March 20th, 2019

Making the Case for and Defining a Strategy to Address Social Needs

Nearly half of all patient outcomes are related to whether social needs are met, and economic resources are available. As care providers, we assume these needs are met when we prescribe a plan of care. Patients who don’t (or aren’t able) to follow the prescribed plan of care are labeled “non-compliant”.

In Maslow’s Hierarchy of Needs, social and economic factors are foundational. Until these needs are met, it’s difficult for a patient to be ‘compliant’ with any prescribed plan of care. How do we become better informed about our patients’ social and economic needs?

In this roundtable event, we’ll discuss practical strategies to identify social needs, such as selection of a screening tool, determining who will administer the screening, and – most importantly - how to address the social needs once identified.

During this event we will: 

 

Lori Lahrmann-O`Hearn (Moderator) RN, BSN, HealthTeamWorks, Healthcare Learning Faculty