Solutions Center Interactive

Solutions Center Interactive is our online school offering a series of web events, online learning modules, and peer discussion forums focused on topics of interest and urgency.

HealthTeamWorks leadership and industry experts present and offer insight on what’s happening in payment and care delivery reform. The focus will be on the impact to members and clients and how to prepare for upcoming industry changes.

What to Expect

Industry Updates are scheduled to last 45 – 60 minutes and include a visual slide deck plus an audio presentation and panelist discussion using WebEx technology. These events are hosted and moderated by HealthTeamWorks staff and will feature rotating industry experts based on the topic of discussion.

Following the event, PDF handouts of the slides and supporting materials or links to supporting materials presented and/or discussed, and a recording of both the visual and audio presentations are available on the Solutions Center Interactive home page.

Our panel of experts introduce a challenge commonly encountered, a “hot topic”, or innovative solution and provide insight based on their knowledge and experience. Attendees are encouraged to engage with the panel to share experience and ask questions. 

What to Expect

Our Expert Panels are scheduled to last 45-50 minutes and include a visual slide deck for attendees using WebEx plus an audio presentation.  These events are hosted and moderated by a HeathTeamWorks staff member and features rotating guests with extensive knowledge of the scheduled topic.

Following the event, PDF handouts of the slides and supporting materials presented, and a recording of both the audio and visual presentations is available on through the Solutions Center along with our past Solutions Center Interactive events.

Our Roundtables highlight those front-line team members engaging in the work of implementing change tactics to reduce costs, improve quality, improve patient experience, improve provider & care team satisfaction, and organizational vitality.

What to Expect

Our Roundtable Discussions are scheduled to last 45 to 50 minutes and include a visual slide deck for attendees using WebEx plus an interactive audio discussion.  These events are hosted and moderated by a HeathTeamWorks staff member and features rotating guests with extensive knowledge of the scheduled topic.

Following the event, PDF handouts of the slides and supporting materials presented, and a recording of both the audio and visual presentations is available on through the Solutions Center along with our past Solutions Center Interactive events.

Learning Labs are virtual working sessions. These sessions focus on a challenge or objective and drill down into the work required with the support of subject matter experts from HealthTeamWorks and/or Solutions Center members.

What to Expect

Learning Labs are scheduled to last 90 to 105 minutes and include a visual slide deck for attendees, topic focused tools and templates, plus an interactive audio discussion using WebEx technology. These events are hosted and moderated by a HeathTeamWorks staff Facilitator with subject matter expertise and experience in supporting transformation best practices. Attendees will collaborate with their teams and teams from other organizations to accomplish a specific task and to collaborate around developing strategies to overcome barriers and challenges to successful implementation.

If you have topics you’d like to see covered in one of these event types, go to your account page and fill out the Solutions Center feedback form or email us at membership@healthteamworks.org

Roundtable Discussion: Elevating the Role of the Medical Assistant

August 21st, 2019

The advent of Alternative Payment Models has accelerated the demand for practices to improve care delivery and associated outcomes. This requires a highly skilled team working collaboratively and at the top of their license. The role of the Medical Assistant (MA) can be a key contributor to elevating the performance of the entire team.

Although often underutilized, MA's are a valuable and adaptable resource within the practice. When provided the opportunity to grow and develop new skill sets, they can perform an array of services allowing other team members to focus on those services restricted by more advanced training and licensure. 

Join us to discuss practical strategies to elevate the role of the Medical Assistant and mitigate the challenges and potential barriers to progress. 

During this session we will: 

  • Explore opportunities for MA's to bring additional value to the practice through expanded responsibilities
  • Discuss common challenges that may hinder or derail progress toward development
  • Identify professional development opportunities that prepare MA's to excel in their elevated role 

 

Register Now
Lori Lahrmann-O`Hearn (Moderator) RN, BSN, HealthTeamWorks, Healthcare Learning Faculty
Josefina Apodaca
Ashton Gallegos
Elizabeth Janich

Expert Panel: Making High-Value Care Affordable and Sustainable

September 11th, 2019

The quest for value over volume requires a foundation of advanced primary care with new patient centered systems of care and team-based roles that are sustainable.  This means that a primary care practice must be both a great place to work—providing meaning and purpose—and a thriving business. This webinar will explore the business case and return on investment opportunities for successful advanced primary care and provide ideas and examples from practices that have achieved this “fifth aim”—business vitality and growth.

During this session we will:

  • Discuss strategies practices and systems have used to successfully navigate both ‘fee for service’ and advanced payment models to ensure financial solvency
  • Explore innovative ways successful advanced primary care practices and systems have invested in and grown their population health efforts

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David Ehrenberger (Moderator) MD, HealthTeamWorks, Chief Medical Officer

Expert Panel: Linking Primary Care to the Community

December 11th, 2019

Effective community-clinical partnerships to address social determinants of health can powerfully impact an organization’s ability to manage the total cost of care.  Even when practices are successful in improving quality of care, adapting to changing payment models, and addressing burnout, many remain challenged to meet the needs of their highest risk patients. Practices, providers and healthcare leaders must learn to engage and team with their community agencies to provide whole-person care for vulnerable patients. Join us to learn about “community-clinical linkages” and how to become a catalyst for this new frontier of primary care collaboration.

During this session we will:

  • Communicate the value of leveraging community partnerships to achieve the 5-part aim: lowered total cost of care, improved quality, patient experience, care team vitality, and a thriving business model
  • Identify ways to support key partnerships between the care team and community-based resources
  • Develop strategies to engage with leaders of key community agencies to facilitate mutually beneficial relationships

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Register Now
David Ehrenberger (Moderator) MD, HealthTeamWorks, Chief Medical Officer