Pie Chart

There is an art and a science to quality improvement and that results in better outcomes for value-based contracting. Whether you are just getting started or you lead large-scale quality initiatives on a daily basis, the Resource Library supports your efforts by making the most common tools and instruction available. 

A successful Patient and Family Advisory Council requires active and engaged members and recruiting can be challenging. Review and edit this sample script to personalize it for the needs of your organization. 


A simple project plan for engaging the project team in planning and monitoring change tactics. 


Exploring the development and successful implementation internationally of new models of integrated care. June 2018


Sample agenda for daily huddles.


Change Capacity is the ability of an organization to change, not just once, but as a normal course of events. In this state, the organization anticipates and responds to internal and external shifts, which influences their growth and profitability, allowing them to be more competitive in the marketplace.


Change is difficult and sustainable change is nearly impossible without thoughtful planning. Failed initiatives, or false starts, can cost more than just time and money. A culture of false starts can drive out quality team members and lower the morale and productivity of those team members that remain. Such a culture can also impact the patient experience and potentially the quality of care provided. In today’s environment, that translates to lower reimbursements and possible financial penalties.

  • 1 of 2