Pie Chart

There is an art and a science to quality improvement and that results in better outcomes for value-based contracting. Whether you are just getting started or you lead large-scale quality initiatives on a daily basis, the Resource Library supports your efforts by making the most common tools and instruction available. 

How do you test change in your performance improvement projects? The Plan, Do, Study, Act (PDSA) model is a common evidence-based, time-tested model for engaging the team, documenting the process, and identifying the best approach for your organization.


A successful Patient and Family Advisory Council requires active and engaged members and recruiting can be challenging. Review and edit this sample script to personalize it for the needs of your organization. 


A simple project plan for engaging the project team in planning and monitoring change tactics. 


Exploring the development and successful implementation internationally of new models of integrated care. June 2018


Sample agenda for daily huddles.


Change Capacity is the ability of an organization to change, not just once, but as a normal course of events. In this state, the organization anticipates and responds to internal and external shifts, which influences their growth and profitability, allowing them to be more competitive in the marketplace.

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